SASOL POLYMERS
September 2001 – July 2006
Sales Manager (National)
September 2001 – July 2006
Sales Manager (National)
- Managed the sales and marketing function Sasol Polymers business unit responsible for break bulk distribution, which had about 650 customers and a sales turnover in the hundreds of millions of Rand.
- Responsible for managing a team of account managers and ultimately responsible for the national sales and marketing function
- This also included the development and implementation of a sales strategy that resulted in significant growth, reduced costs and better business performance.
- The business unit grew significantly in customers and sales volume, resulting in better business and financial performance (20% year-on-year growth).
- Managed sales forecasts, sales metrics, account plans, sales effectiveness, sales efficiencies and did detail sales analysis.
- Strategically grew the business via empowering and equipping the sales team, which included coaching. Explored market develop areas resulting in revenue growth.
May 1998 – August 2001
Account manager / Regional manager (Cape)
Account manager / Regional manager (Cape)
- Responsible for the management of the Cape Region for the Sasol Polymers business unit, including the full customer base.
- Responsible for sales volume, pricing, sales plans per customer, sales forecast, technical assistance, customer complaint management, accountable for debtors’ age analysis, market share and competitor activity, and the fixed costs of the office.
- Resulted in growing the region significantly, was promoted to Sales Manager.
June 1997 – May 1998
Account manager
Account manager
- Develop, maintain and manage all aspects of the business relationship, growth of up to 30% in sales volumes was achieved.
- Established and implemented dynamic account plans; assisted with new growth projects that resulted in increased sales volumes.
- Negotiate the best price for the business through tough times of price instability, helping the business achieve its required premium.
- Implemented business systems resulting in efficient use of resources (forecasting model)
- Provide ongoing market intelligence, identifying opportunities and potential threats as well as competitor activity.
- Manage and investigate all customer complaints (technical or service complaints) and implement corrective action.
November 1994 – May 1997
Customer Service Representative
Customer Service Representative
- To capture orders on the system and make sure deliveries are on time in full.
- Responsible for the stock replenishment management in two regional warehouses in the Cape, maximising fleet utilisation and minimising regional stock levels.
- Relationship building with customers and account managers.
- Effective handling of logistical complaints, and implementation of corrective action.
- Manage and investigate all customer complaints implement corrective action.
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